Terms

Terms Agreement

Please read and agree to the terms of service found below this form.
No work will be rendered unless these terms are agreed to by submitting this form with the check box “I agree to these Terms of Service”.

http://www.diguiseppi.com/firm/terms/

When you hire our team, you hire consultant master designers. We’re on staff all the time to address any need that arises—from fifteen minutes to fifteen years of steady work production. We’re in business to connect and support the area’s business community. We are seeking long-term relationships based on total transparency and collaborative communication. We’ve grown exponentially each year in business because of hard work, careful craft, and the support of our ever-growing universe of clientele. We pride ourselves on providing the highest level of service when set to task on any endeavor. Some of the most typical projects we churn out include the following: Business front websites, design, graphics, programming, and publishing. Logo marks, business cards, stationary, postcards, direct mailers, shirt graphics, vehicle decals. Advertisement design and web or print production exports. Photography capture and post production editing, billboard design and custom building sign design.

Step 1.

Sales Call.

The first sales call and or first face-to-face meeting is offered at no charge.
So if you’re thinking of calling us, but not sure what we charge, use this page, and our first discussions to get a greater sense of what to expect when you hire us.

Secondary calls and meetings are subject to billing agreement.


Step 2.

We Help Planning.

Ready to go, kind of? 
Planning and organizing thoughts is what we do best. To begin putting us to work you simply need to contact us to arrange a billing agreement and then we’ll dig right in. Planning and diagnosing your needs come first.


What We Charge.

We Price Our Work By The Job.

That said, once we know a bit more about what you want to accomplish, the risk associated with it going very wrong, or the value associated with it being a home run, we can then produce a proposal of options.

Deposits.

To begin any project scope, we typically require a 50% non-refundable deposit. However, we do also offer flexible milestone deposits depending on the timeline and deliverables of any longer running scope.

By Retainer.

Yes, we also offer dedicated 3 month, 6 month and 12 month advisory service retainers. Contact us for more info.


Hiring Details

1. Second Consultation.
We do not offer “Free” ongoing consultation services, all follow up meetings, secondary calls and diagnosis or research to for a project are to be considered part of that project. Planning, estimating, advisements and diagnosis are part of our billable work.

2. Lead Time.
To ensure the highest quality in delivery and customer service we will stack projects in the order they arrived. Periodically, we experience a larger than normal volume of work requests. DS reserves the right to refuse to offer service in the event that our production queue is beyond capacity.

3. Hours.
Our regular call time hours are from 9am-5pm Monday—Friday.

4. Payment.
All invoices are due upon receipt unless an alternate payment schedule has been established. All deposits are non-refundable, and required prior to the commencement of any billable task.

5. Late fees.
Late fees will be applied to any invoice that goes unpaid beyond 30 days.
We reserve the right to charge a 5% late fee on any unpaid balance.
Late fees will be automatically applied to any sum total balance.

6. Intellectual Property.
All files created by DS are the intellectual property of DS. We reserve the right to display and distribute these files as we see fit, unless an ownership purchase agreement has been established with a client. Use-licenses and or transfer of ownership fees are available upon request.

7. Copyright.
All original work produced by DS is copyright property of DS. No work may be used with out permission.

8. Trademark.
If a client wishes to trademark their design, they will need to purchase a transfer of rights and exclusive ownership of deliverables. We can offer assistance with the trademark process if requested.

9. Reimbursable Expense.
Equipment; software; supplies; mileage; printing; postage; freight and shipping costs; outsourced photography; parking and tolls; and other job related costs.

10. Billable Tasks.
Travel, In person meetings, Phone Meetings, Face-Time / Skype Calls, Email Correspondence, File Sorting and Administrative. Creative Services including but not limited to: Art Creation, Graphic Design, Print Production, Photography Production, Video Production, Software Development, Tech Support, Web Maintenance, Copywriting, Art Direction, Strategic Planning, etc.

11. Liability Release.
Client assumes all liability for the use or display of any materials that may be copyright protected, licensed, or captured from the open web.
DS will make all attempts to flag and deny all use of both text and imagery that may not be legally used for commercial application.
If a client submits language or photography that are copied from another source, and may slip through our quality assurance, the client will assume all liability and legal infringement. In all cases DS, or it’s representatives, heirs and affiliates, may not be held liable for any losses.


Andy DiGuiseppiTerms